Privacy Policy

October 31, 2007

Scope

Holland's Fine Tea is committed to respecting and protecting your privacy and wants you to feel secure when visiting our site and providing information to us. In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from our website, we sometimes request that you provide us with information about yourself.

We have prepared this Privacy Notice to inform you of the information we gather and how it is used. This Notice applies to any part of our website that displays or links to this Privacy Notice. You should also note that we maintain the same privacy practices with respect to data that is collected off-line and this notice may be relied upon with respect to those methods of data collection and use.

Personal information and other data we collect

Holland's Fine Tea collects personal information when you purchase items from our online store or otherwise voluntarily provide such information.

Holland's Fine Tea uses cookies and other technologies to enhance your online experience and to learn about how you use our services in order to improve the quality of our services.

Holland's Fine Tea servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.

What information do we gather?

In general, you may visit this website without identifying yourself or revealing any personal information. Holland's Fine Tea collects domain information from your visit to customize and improve your experience on our website.

This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.

When you purchase products from our online store, we collect information relevant to the payment and delivery of the products.  This information includes:

• Your name and address for billing purposes,
• Your name and address for shipping purposes, if it is different from the billing information,
• The products and quantities of products that you wish to purchase,
• Payment information that relates to the fact that payment was made.  In this case, detailed information relating to your credit card is NOT retained in any form that can be used to do otherwise than ensure that payment was made (ie.  the credit card number is not retained in any usable form).

How do we use the information we gather?

When we collect information about you, it is our intention to tell you why we are asking for the information and what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain services.

The information we collect about you or your computer will be used to operate our website and to provide customer support, respond to your requests or process any transactions you have authorized. It may also be used to verify your identity, send you information or contact you in relation to a product or service that you are using or that we believe may be of interest to you.

Will we share this information with third parties?

In the case of payment for product, information is passed using a secure, encrypted connection to Moneris for collection and verification of payment.  In no other circumstance will we share information with any other third party excepting that Holland's Fine Tea may disclose information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of Holland's Fine Tea or its employees.

What about data security?

Our intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have taken appropriate steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as credit card information.

However, you should always take into consideration that the internet is an open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to access it.